Rohma, Maulidia Nur, and Damelina Basauli Tambunan. “The Influence of Customer Relationship Management on Iconnet Customer Loyalty: The Moderating Role of Subscription Duration”. Dinasti Information and Technology, vol. 3, no. 4, June 2026, pp. 229-34, doi:10.38035/dit.v3i4.3504.