The Influence of Celebrity Endorsement and Product Quality on Purchase Decisions of MS Glow Skincare Products in Bandung: The Mediating Role of Brand Image

Authors

  • Serina Aulia Universitas Widyatama, Bandung, Jawa Barat, Indonesia

DOI:

https://doi.org/10.38035/jafm.v6i2.2044

Keywords:

Purchase Decisions, Brand Image, Celebrity Endorsement, Product Quality

Abstract

This study explores the influence of celebrity endorsement and product quality on purchase decisions of MS Glow skincare products in Bandung, with brand image as a mediating variable. The research responds to the increasing popularity of local skincare brands in Indonesia and examines whether celebrity-driven marketing strategies remain effective in a competitive landscape. A quantitative approach was employed by distributing questionnaires to 150 female respondents aged 18–35 in Bandung. Data were analyzed using multiple regression and Sobel test with SPSS 21. The findings reveal that celebrity endorsement significantly enhances brand image, which in turn positively affects purchase decisions. However, celebrity endorsement has no direct effect on purchase decisions unless mediated by brand image. Conversely, product quality has a significant direct impact on purchase decisions but does not significantly affect brand image. These results highlight the importance of managing brand image and delivering high product quality to optimize marketing effectiveness. For brands like MS Glow, a balanced strategy combining emotional branding with functional excellence is essential to maintain consumer loyalty. This research contributes to the understanding of how marketing stimuli influence consumer behavior and suggests further exploration into digital engagement and sustainability perceptions in skincare branding.

References

Aaker, D. A. (2020). Building Strong Brands.

BPS Kota Bandung. (2022). Statistik Daerah Kota Bandung.

Chen, Y., Huang, R., & Wang, Q. (2021). Brand Image and Consumer Behavior. Journal of Business Research, 134, 758–766.

Erdogan, B. Z. (2010). The Mediating Role of Brand Image in Celebrity Endorsement. Journal of Marketing Communications, 16(2), 113–128.

Euromonitor International. (2023). Beauty and Personal Care in Indonesia.

GoodStats. (2024). Consumer Brand Preferences in Skincare.

Kotler, P., & Keller, K. L. (2016). Marketing Management (15th ed.).

McCracken, G. (1989). Who is the Celebrity Endorser? Journal of Consumer Research.

Melpiana, L., & Sudrajat, D. (2022). The Role of Product Quality in Skincare Purchase Decisions. Jurnal Manajemen Pemasaran.

Ohanian, R. (1990). Construction and Validation of a Scale to Measure Celebrity Endorser’s Perceived Expertise, Trustworthiness, and Attractiveness. Journal of Advertising, 19(3), 39–52.

Ohanian, R., Tashchian, A., & Beard, L. H. (2024). Celebrity Endorsement Impact on Skincare Products.

Saxena, N. K. (2024). Product Quality and Youth Consumer Behavior.

Till, B. D., & Busler, M. (2000). The Match-Up Hypothesis.

Wahyoedi, A., & Tj, H. (2022). Influencer Impact in Beauty Marketing.

ZAP Beauty Index. (2024). Skincare Consumer Preferences Report.

Zeithaml, V. A. (2015). Consumer Perceptions of Price, Quality, and Value.

Published

2025-06-23

How to Cite

Aulia, S. (2025). The Influence of Celebrity Endorsement and Product Quality on Purchase Decisions of MS Glow Skincare Products in Bandung: The Mediating Role of Brand Image. Journal of Accounting and Finance Management, 6(2), 832–837. https://doi.org/10.38035/jafm.v6i2.2044

Similar Articles

1 2 3 4 5 6 7 8 9 > >> 

You may also start an advanced similarity search for this article.