WAHYUDI PUTERA, Fajar; RAMDAN PADMAKUSUMAH, Rizal. The Influence of Total Quality Management (TQM) and Service Quality (Servqual) on Customer Satisfaction of Netflix Services. Journal of Accounting and Finance Management, [S. l.], v. 5, n. 6, p. 1487–1498, 2025. DOI: 10.38035/jafm.v5i6.1358. Disponível em: https://dinastires.org/JAFM/article/view/1358. Acesso em: 30 jan. 2025.