ANGGRAINI SUTANTO, Yessica; ERNA ANDAJANI. Design, Development and Implementation Sop With Service Blueprint, K Pharmacy in Surabaya. Journal of Accounting and Finance Management, [S. l.], v. 1, n. 3, p. 101–111, 2020. DOI: 10.38035/jafm.v1i1.18. Disponível em: https://dinastires.org/JAFM/article/view/18. Acesso em: 6 may. 2024.