Systematic Journal Review: Peran Widyaiswara dalam Penjaminan Mutu Pembelajaran di Corporate university

Authors

  • Desta Janu Kuncoro Kementerian Kependudukan dan Pembangunan Keluarga/Badan Kependudukan dan Keluarga Berencana Nasional (BKKBN)

DOI:

https://doi.org/10.38035/jkis.v4i1.3927

Keywords:

Corporate University, Learning Quality Assurance, Widyaiswara, Digital Literacy, Knowledge Management

Abstract

The transformation toward a Corporate University serves as a strategic approach to enhance the quality of public sector human resources continuously. This study aims to identify and analyze the strategic role of widyaiswara in learning quality assurance and to explore relevant concepts, models, and best practices within the Corporate University framework. The research design employs a Systematic Literature Review (SLR) following the PRISMA guidelines to systematically search, select, and synthesize scientific literature. Data were retrieved from five major electronic databases (Scopus, Web of Science, ScienceDirect, Emerald Insight, and Google Scholar) published between 2020 and 2025, and subsequently analyzed using a qualitative narrative synthesis approach across 10 selected empirical studies. The results and discussion indicate that widyaiswara perform a multidimensional role as learning facilitators, curriculum developers, evaluators, and quality assurers. The integration of digital literacy, knowledge management, heutagogical approaches, and post-training monitoring significantly improves learning quality and training outcomes. Furthermore, organizational regulatory support and stakeholder collaboration act as key determinants in maintaining quality sustainability. In conclusion, strengthening the professional capacity of widyaiswara and standardizing quality assurance systems are essential to establish an adaptive, effective, and performance-driven Corporate University.

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Published

2026-03-17

Issue

Vol. 4 No. 1 (2026): Jurnal Komunikasi dan Ilmu Sosial (Januari - Maret 2026)

Section

Articles

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