The Influence of Workplace Facilities and Training on Motivation and its Impact on Employee Performance at the One-Stop Administration System in Jambi City
DOI:
https://doi.org/10.38035/jafm.v6i4.2394Keywords:
Work Facilities, Training, Motivation, Employee PerformanceAbstract
This study aims to analyze the effect of workplace facilities and training on motivation and their impact on employee performance at the One-Stop Administration System (Samsat) in Jambi City. The research adopts a quantitative approach using a survey method. The population consists of all 80 Samsat employees in Jambi City, with the sample determined using a census method so that the entire population served as respondents. Data were collected through questionnaires that had been tested for validity and reliability. Data analysis was conducted using Structural Equation Modeling (SEM) with SmartPLS. The results show that workplace facilities have a positive and significant effect on motivation and employee performance, training has a positive and significant effect on motivation and employee performance, and motivation has a positive and significant effect on employee performance. Furthermore, motivation was found to mediate the effect of workplace facilities and training on performance. These findings indicate that improving employee performance can be achieved by enhancing workplace facilities, increasing the quality and quantity of training, and strengthening employee motivation. This study provides practical implications for Samsat Jambi City management to prioritize the provision of adequate infrastructure and relevant training programs to support the achievement of organizational goals.
References
Ghozali, I., & Latan, H. (2015). Partial Least Squares: Konsep, Teknik, dan Aplikasi Menggunakan Program SmartPLS 3.0 untuk Penelitian Empiris. Semarang: Badan Penerbit Universitas Diponegoro.
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (2nd ed.). Thousand Oaks, CA: SAGE Publications.
Hendarji, R., Santoso, B., & Prasetya, T. (2024). Pengaruh Fasilitas Kerja terhadap Kinerja Pegawai. Jurnal Administrasi Publik, 9(2), 112–120.
Herdilah, A., Wibowo, M., & Kurniawan, S. (2023). Manajemen Sumber Daya Manusia: Konsep dan Aplikasi. Jurnal Ilmu Manajemen, 18(1), 22–35.
Husnan, S., & Pudjiastuti, E. (2012). Dasar-Dasar Manajemen Keuangan. Yogyakarta: UPP STIM YKPN.
Itsnaini, N. (2023). Pengaruh Manajemen SDM terhadap Kinerja Organisasi. Jurnal Administrasi dan Manajemen, 15(3), 200–210.
Jondri (2023). Pengaruh Pelatihan dan Insentif Terhadap Motivasi Kerja Yang Berimplikasi Pada Kinerja Pegawai di Kantor Badan Penanggulangan Bencana Daerah Kabupaten Merangin. Jurnal GIJEA Vol 1 No. 2 . 2023.
Khodijah, R., Bukit, P., & Hapsara, O. (2024). Pengaruh Disiplin dan Fasilitas Kerja terhadap Motivasi yang Berimplikasikan pada Kinerja Pegawai di Kecamatan Danau Teluk Kota Jambi. J-MAS (Jurnal Manajemen Dan Sains), 9(2), 797.
Kiky Aristiana Nugraha, D. (2025). Pengaruh Pelatihan Terhadap Kinerja Yang Dimediasi Motivasi Pada Perawat Di Rumah Sakit Kabupaten Bekasi. 11(April), 1–23
Kurniaty, Ice (2021).Tesis. Pengaruh Fasilitas Kerja dan Kompetensi Terhadap Motivasi Kerja Yang Berimplikasi Terhadap Kinerja Pegawai Pada 173 Badan penelitian dan pengembangan daerah Kabupaten Tanjung Jabung Timur, Jurnal Ilmu Manajemen , Vol 14 No. 1. 2021
Kusmiati, R. (2022). Motivasi Kerja dan Implikasinya terhadap Produktivitas Pegawai. Jurnal Manajemen Sumber Daya Manusia, 7(1), 56–65.
Mangkunegara, A. A. A. P. (2017). Manajemen Sumber Daya Manusia Perusahaan. Bandung: Remaja Rosdakarya.
Mulia, R. A., & Saputra, N. (2021). Pengaruh Kompetensi, Lingkungan Kerja dan Motivasi Berprestasi Terhadap Kinerja Pegawai Negeri Sipil Sekretariat Daerah Kota Padang. Jurnal Ilmiah Ekotrans & Erudisi, 1(1), 1–24.
Munawirsyah, I. (2017). Pengaruh Kepuasan Kerja Dan Fasilitas Kerja Terhadap Motivasi Kerja Dan Dampaknya Kepada Kinerja Pegawai Non Medis Pada Rumah Sakit Umum Daerah Kota Subulussalam. Bisnis Administrasi, 06, 44–51.
Neza, C., & Rivai, H. A. (2020). Pengaruh Pelatihan Terhadap Kinerja Dengan Motivasi Kerja Sebagai Variabel Mediasi Pada Karyawan Pt. X. Journal of Management and Business Review, 17(1), 1–25
Pratiwi, M. I., Obon, W., & Transilvanus, V. (2023). Pengaruh Fasilitas Kerja dan Komunikasi Kerja Terhadap Kinerja Aparatur Desa di Kecamatan Kewapante Kabupaten Sikka. Journal Kewirausahaan Dan Manajemen Bisnis, 1(3), 13–25.
Putra, M., Edora, E., & Rosyidi, M. I. (2022). Pengaruh Motivasi Dan Pelatihan Terhadap Kinerja Karyawan Pt. Monokem Surya. Eqien-Jurnal Ekonomi Dan Bisnis, 1(1), 127–134.
Robbins, S. P. (2012). Perilaku Organisasi. Jakarta: Salemba Empat.
Rumadas, L., Saptomo, Y. H., & ... (2022). Pengaruh Motivasi, Pelatihan Dan Fasilitas Kerja Terhadap Kinerja Pegawai. Cakrawala Management …, 124–134.
Sembiring, M., Jufrizen, J., & Tanjung, H. (2021). Efek Mediasi Kepuasan Kerja pada Pengaruh Motivasi Dan Kemampuan Kerja Terhadap Kinerja Pegawai. Maneggio: Jurnal Ilmiah …, 4, 131–144.
Stone, K. (2023). Tinjauan Kewirausahaan Dalam Kepemimpinan, Pendidikan Dan Pelatihan (Diklat) Terhadap Kinerja Pegawai Pada Kejaksaan Tinggi Jambi. Jurnal Manajemen Terapan Dan Keuangan, 12(03), 739–753.
Sugiyono. (2022). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.
Sukmawati, E., Ratnasari, S. L., & Zulkifli, Z. (2020). Pengaruh Gaya Kepemimpinan, Komunikasi, Pelatihan, Etos Kerja, Dan Karakteristik Individu Terhadap Kinerja Karyawan. Jurnal Dimensi, 9(3), 461–479.
Widodo, S. E. (2015). Manajemen Pengembangan Sumber Daya Manusia. Jakarta: Rajawali Pers.
Zatnika, M., dan Ilmaniati, A. (2018). Analisis Hubungan Lingkungan, Fasilitas, Insentif dan Disiplin Kerja Terhadap Kinerja Karyawan dengan Motivasi Sebagai Variabel Intervening di PT. HDI. Seminar Nasional VII Manajemen & Rekayasa Kualitas.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Shanti Marantikasari, Arna Suryani, Ali Akbar
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish their manuscripts in this journal agree to the following conditions:
- The copyright on each article belongs to the author(s).
- The author acknowledges that the Journal of Accounting and Finance Management (JAFM) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
- Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Journal of Accounting and Finance Management (JAFM).
