The Influence of Workload, Leadership Style and Work Environment on Job Stress Among Generation Z Employees at PT Bank Negara Indonesia (Persero) Tbk

Authors

  • Inten Suryaningsih Widyatama University, Bandung, Indonesia
  • Sri Astuti Pratminingsih Widyatama University, Bandung, Indonesia

DOI:

https://doi.org/10.38035/jafm.v5i6.1349

Keywords:

Gen Z, Workload, Work Environment, Leadership Style, Job Stress

Abstract

This research aims to analyze the impact of workload, work environment, and leadership style on job stress. The research used a quantitative method with 80 Gen Z employees as respondents from PT. Bank Negara Indonesia Tbk. The data were analyzed using multiple regression and processed with SPSS. This study offers novelty by focusing on Gen Z employees as the research subjects. The results show that workload significantly affects stress, with high workload, both in terms of quantity and complexity, increasing stress. On the other hand, the work environment was found to have no significant impact on stress, suggesting that internal factors such as workload are more influential in affecting stress levels. Leadership style also significantly affects stress, where supportive leadership styles, such as transformational or participative, reduce stress, while authoritarian leadership with high demands tends to increase stress. This study provides valuable insights for organizations in managing factors that influence work stress and creating a healthier and more productive work environment.

References

Anggara, A., & Nursanti, T. D. (2019). Pengaruh Kepuasan Kerja dan Stres Kerja Terhadap Turnover Intention Pada Karyawan PT Fuli Semitexjaya. Jurnal Ekonomi, Manajemen Dan Perbankan (Journal of Economics, Management and Banking), 2(2), 83. https://doi.org/10.35384/jemp.v2i2.106

Aulia, A., Muslim, F. O., Faradisha, J., Jayati, T., Div, P., Dan, K., Kerja, K., Aisyiyah, P. ’, Barat, S., & Barat, S. (2022). Hubungan Gaya Kepemimpinan Dengan Stres Kerja Pada Guru Di SMK XYZ Padang Tahun 2022. PREPOTIF Jurnal Kesehatan Masyarakat, 6(3), 2564–2571.

Emmanuel, K., & Sanda, M. A. (2019). Effect of Workload on Job Stress of Ghanaian OPD Nurses: The Role of Coworker Support. Safety and Health at Work, 10(3), 341–346. https://doi.org/10.1016/j.shaw.2019.04.002

Hamdali, N. T., & Liswandi. (2023). Examining Job Stress Among Indonesia Hen Z Employees Using JD-R Model. Jurnal Manajemen Kewirausahaan, 20(1).

Ivancevich, J., Konopaske, R., & Matteson, M. T. (2019). Behavior and Management (10th ed.). McGraw-Hill Education.

Luthan, F. (2020). Perilaku Organisasi. ANDI.

Luthan, L. (2023). Pengaruh Beban Kerja, Stres Kerja, Dan Lingkungan Kerja Terhadap Kinerja Karyawan Pt. Bank 9 Jambi Cabang Kerinci. Al Fiddhoh: Journal of Banking, Insurance, and Finance, 4(2), 119–128. https://doi.org/10.32939/fdh.v4i2.2899

Lyons, J. B., & Schneider, T. R. (2019). The effects of leadership style on stress outcomes. Leadership Quarterly, 20(5), 737–748. https://doi.org/10.1016/j.leaqua.2009.06.010

Nariswari, S. L. (2024). 26 Persen Karyawan Indonesia Mengalami Stres di Kesehariannya. 17 OKtober. https://lifestyle.kompas.com/read/2023/10/17/130756020/26-persen-karyawan-indonesia-mengalami-stres-di-kesehariannya

Robbins, S., & Coulter, M. (2020). Management Global Edition. Raja grafindo.

Robbins, S., & Judge, T. A. (2019). organizational behavior (D. Angelica (ed.)). Salemba Empat.

Rosyia Wardani. (2020). Pengaruh Beban Kerja Dan Lingkungan Kerja Terhadap Stres Kerja Pada Karyawan Puskesmas Kediri Lombok Barat Ntb. Jurnal Akuntansi Dan Keuangan Syariah - ALIANSI, 3(1), 90–105. https://doi.org/10.54712/aliansi.v3i1.174

Safitri, A. C., & Suyanto. (2022). Pengaruh Beban Kerja, Stress Kerja dan Gaya Kepemimpinan Terhadap Kinerja Karyawan. Soetomo Management Review, 2, 869–879.

Samudera, F., & Agustina, T. S. (2024). Pengaruh Gaya Kepemimpinan Transaksional Terhadap Kinerja Karyawan Dengan Motivasi Kerja Sebagai Mediasi Pada Farkhanss Towing Service Kota Surabaya. Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA), 8(1), 165–175. https://doi.org/10.31955/mea.v8i1.3667

Santoso, A. B., & Syifa, F. A. (2023). Pengaruh Sistem Kerja Work From Home dan Lingkungan Kerja Terhadap Produktivitas Karyawan PT Adi Geotama Konstruksindo Pada Saat Era Covid-19. Syntax Literate: Jurnal Ilmiah Indonesia, 8(5). https://jurnal.syntaxliterate.co.id/index.php/syntax-literate/article/view/11646

Saunders, M., Lewis, P., & Thornhill, A. (2021). Research Methods for Business Students. Pearson Education Limited.

Setiawati, S. (2024). Data Kemenkes, Gen Z Indonesia Paling Gampang Depresi di Tempat Kerja. 3 Agustus. https://www.cnbcindonesia.com/news/20240803191844-4-560156/data-kemenkes-gen-z-indonesia-paling-gampang-depresi-di-tempat-kerja

Sinuhaji, Y. A. (2023). The Influence of Leadership Style and Organizational Climate on Job Stress of Company Employees. 6(12), 2058–2069. https://doi.org/10.56338/jks.v6i12.4755

Yulia, E., & Mukzam, D. (2017). Pengaruh Gaya Kepemimpinan Terhadap Stress Kerja dan Kinerja Karyawan(Studi pada Karyawan PTPN XI Unit Usaha PG Semboro). Jurnal Administrasi Bisnis (JAB), 51(2), 22–31.

Published

2025-01-22

How to Cite

Suryaningsih, I., & Astuti Pratminingsih, S. (2025). The Influence of Workload, Leadership Style and Work Environment on Job Stress Among Generation Z Employees at PT Bank Negara Indonesia (Persero) Tbk. Journal of Accounting and Finance Management, 5(6), 1538–1547. https://doi.org/10.38035/jafm.v5i6.1349

Similar Articles

<< < 2 3 4 5 6 7 

You may also start an advanced similarity search for this article.