Employee Performance Model Through Job Satisfaction: Knowledge Management, Career Development and Motivation at PT Home Credit West Sumatera

Authors

  • Marta Widian Sari Putra Indonesia University YPTK Padang, Padang
  • Vivi Nila Sari Putra Indonesia University YPTK Padang, Padang
  • Moren Yohana Putra Indonesia University YPTK Padang, Padang

DOI:

https://doi.org/10.38035/jafm.v3i1.63

Keywords:

Knowledge Management, Career Development, Motivation, Employee Performance, Job Satisfaction

Abstract

This study aims to examine the effect of Knowledge Management, Career Development, and Motivation on Employee Performance with Job Satisfaction as an Intervening Variable at PT. Home Credit Indonesia West Sumatra. By using primary data obtained by collecting questionnaires with a sample of 38 respondents from employees of PT. Home Credit Indonesia, West Sumatra. The method used in this research is Structural Equation Modeling  Analysis with Partial Least Square (PLS).The results of this study conclude that: (1) knowledge management has a positive and significant effect on job satisfaction. (2) career development has no positive and significant effect on job satisfaction. (3) motivation has a positive and significant effect on job satisfaction. (4) knowledge management has no positive and significant effect on job satisfaction. (5) career development has a positive and significant effect on employee performance. (6) motivation has no positive and significant effect on employee performance. (7) job satisfaction has a positive and significant effect on employee performance. (8) knowledge management has a positive and significant effect on employee performance through job satisfaction. (9) career development has no positive and significant effect on employee performance through job satisfaction. (10) motivation has a positive and significant effect on employee performance through job satisfaction.

References

Ali, H., Mukhtar, & Sofwan. (2016). Work ethos and effectiveness of management transformative leadership boarding school in the Jambi Province. International Journal of Applied Business and Economic Research.

Ali, H., & Sardjijo. (2017). Integrating Character Building into Mathematics and Science Courses in Elementary School. International Journal of Environmental and Science Education. https://doi.org/10.1007/s10648-016-9383-1

Anwar, Hamid. 2019. Basic Concepts and Applications of Smart PLS Programs .

Aprianti, S., & Nidn, T. (2017). PENGARUH MOTIVASI KERJA TERHADAP KEPUASAN KERJA KARYAWAN PT . MATRIX JAYA INDOMAS MEDAN. 2(1), 123–129.

Arifin, A. L., & Hermawan, E. (2022). Portraying Cendekia Leadership in the Perspective of Ki Hajar Dewantara ’ s Trilogy. Al-Ishlah: Jurnal Pendidikan, 14(1), 811–820. https://doi.org/10.35445/alishlah.v14i1.1821

Aufar, E. (2016). Pengaruh Knowledge Management terhadap Kompetensi Manajerial Pengusaha Industri Kecil. Manajemen Bisnis, 15(1), 58–69.

Chauhan, R., Ali, H., & Munawar, N. A. (2019). BUILDING PERFORMANCE SERVICE THROUGH TRANSFORMATIONAL LEADERSHIP ANALYSIS, WORK STRESS AND WORK MOTIVATION (EMPIRICAL CASE STUDY IN STATIONERY DISTRIBUTOR COMPANIES). Dinasti International Journal of Education Management And Social Science. https://doi.org/10.31933/dijemss.v1i1.42

Elmi, F., Setyadi, A., Regiana, L., & Ali, H. (2016). EFFECT OF LEADERSHIP STYLE, ORGANIZATIONAL CULTURE AND EMOTIONAL INTELLIGENCE TO LEARNING ORGANIZATION. International Journal of Applied Business and Economic Research (IJABER), 13(8), 3635–3654.

Faronsyah, M. I. (2020). Pengaruh Pengembangan Karir Terhadap Kepuasan Kerja Karyawan pada PT . Jasa Raharja Putera Palembang. Jurnal Ilmiah Bina Manajemen, 3(2), 113–121.

Hakim, M. F., Anhar, M., & Sampurna, D. S. (2020). Pengaruh Motivasi Kerja, Disiplin Kerja dan Lingkungan Kerja terhadap Kepuasan Kerja (Studi Kasus pada Karyawan PT. Bank BRI Syariah Tbk KC Jakarta Wahid Hasyim). April, 1–18.

Hasbi, A. (2020). Pengaruh Knowledge Management terhadap Pengembangan Sumber Daya Manusia dan Kinerja Karyawan Perhotelan di Sulawesi Selatan. Jurnal Kawistara, 10(2), 199. https://doi.org/10.22146/kawistara.56756

Hermawan, E. (2022). Faktor yang Mempengaruhi Kinerja PT . Sakti Mobile Jakarta : Lingkungan Kerja , Stres Kerja dan Beban Kerja. 1(1), 53–62.

Hermawan, E., & Arifin, A. L. (2021). Human Resources Education and Innovation to face the demands of Business in the Digital Age. Jurnal Iqra Kajian Ilmu Pendidikan, 6(2), 136–147.

Imron, Imron. 2019. “Analysis of the Effect of Product Quality on Consumer Satisfaction Using Quantitative Methods on CV. Tangerang Blessing Furniture." Indonesian Journal on Software Engineering (IJSE) 5 (1): 19–28. https://doi.org/10.31294/ijse.v5i1.5861.

Ismail, I., Ali, H., & Anwar Us, K. (2022). Factors Affecting Critical and Holistic Thinking in Islamic Education in Indonesia: Self-Concept, System, Tradition, Culture. (Literature Review of Islamic Education Management). Dinasti International Journal of Management Science, 3(3), 407–437. https://doi.org/10.31933/dijms.v3i3.1088

Kasman, P. S. P., & Ali, H. (2022). LITERATURE REVIEW FACTORS AFFECTING DECISION MAKING AND CAREER PLANNING : ENVIRONMENT , EXPERIENCE AND SKILL. Dinasti International Journal of Digital Business Management, 3(2), 219–231.

Ma’ruf, Chair, & Ummul. (2020). Pengaruh motivasi kerja terhadap kinerja karyawan pada pt. nirha jaya tehnik makassar. Jurnal Brand, 2(1), 99–108.

Maria, P. W. (2020). Pengaruh Knowledge Management dan Kepuasan Kerja Terhadap Kinerja Karyawan pada PT . Bank Sulutgo Cabang Utama Manado. Jurnal Administrasi Bisnis, 1(1), 37–45.

Marlin, Tarida, and Surya Manurung. 2017. “The Influence of Motivation and Learning Behavior on Student Academic Achievement” 1 (1): 17–26.

Masydzulhak, P. D., Ali, P. D. H., & Anggraeni, L. D. (2016). The Influence of work Motivationand Job Satisfaction on Employee Performance and Organizational Commitment Satisfaction as an Intervening Variable in PT. Asian Isuzu Casting Center. In Journal of Research in Business and Management.

Mely Cahyani, N. M., & Utama, I. W. M. (2019). Pengaruh Rekrutmen, Seleksi, Dan Pengembangan Karir Terhadap Prestasi Kerja Karyawan. E-Jurnal Manajemen Universitas Udayana, 8(5), 2613. https://doi.org/10.24843/ejmunud.2019.v08.i05.p01

Munawar, N. A., & Saputra, F. (2021). Application Of Business Ethics And Business Law On Economic Democracy That Impacts Business Sustainability. Journal of Law Politic and Humanities, 1(3), 115–125.

Munawar, N. A., & Saputra, F. (2022). Determination of Public Purchasing Power and Brand Image of Cooking Oil Scarcity and Price Increases of Essential Commodities. International Journal of Advanced Multidisciplinary, 1(1), 34–44.

Nur Azizah. (2019). Analisis Penempatan, Motivasi Kerja, Dan Pengembangan Karier Terhadap Kepuasan Kerja Pada PT. Angkasa Pura II (PERSERO) Bandara Husain Sastra Negara Bandung. 30–32.

Parimita, W., Khoiriyah, S., & Handaru, A. W. (2018). Pengaruh Motivasi Kerja Dan Kompensasi Terhadap Kepuasan Kerja Pada Karyawan Pt Tridaya Eramina Bahari. JRMSI - Jurnal Riset Manajemen Sains Indonesia, 9(1), 125–144. https://doi.org/10.21009/jrmsi.009.1.09

Prayetno, S., & Ali, H. (2017). Analysis of advocates organizational commitment and advocates work motivation to advocates performance and its impact on performance advocates office. International Journal of Economic Research.

Prayetno, S., & Ali, H. (2020a). Entrepreneurial supply chain management competence: Predictors of work motivation advocate. International Journal of Supply Chain Management.

Prayetno, S., & Ali, H. (2020b). The influence of work motivation, entrepreneurship knowledge and advocate independence on advocate performance. International Journal of Innovation, Creativity and Change.

Putra, R., & Ali, H. (2022). ORGANIZATIONAL BEHAVIOR DETERMINATION AND DECISION MAKING: ANALYSIS OF SKILLS, MOTIVATION AND COMMUNICATION (LITERATURE REVIEW OF HUMAN RESOURCE MANAGEMENT) Rio. Dinasti International Journal of Digital Business Management, 3(3), 420–431.

Rajab, M., & Saputra, F. (2021). Leadership , Communication , And Work Motivation In Determining The Success Of Professional Organizations. Journal of Law Politic and Humanities, 1(2), 59–70.

Restyorini, D. F. (2019). PENGARUH KNOWLEDGE MANAGEMENT TERHADAP KEPUASAN KERJA KARYAWAN PADA PT . SEMEN INDONESIA ( PERSERO ) TBK Knowledge management yang diterapkan di PT . Semen Indonesia dinilai mampu memenuhi kepuasan karyawan . Hal ini tentunya diikuti dengan beberapa aspek. 1–12.

Riyanto, S., Yanti, R. R., & Ali, H. (2017). The Effect of Training and Organizational Commitment on Performance of State University of Jakarta Student Cooperative (KOPMA UNJ) Management. Saudi Journal of Humanities and Social Sciences. https://doi.org/10.21276/sjhss

Rizwan, A. M. K., Taba, M. I., & Sanusi, A. (2020). Pengaruh Knowledge Management dan Motivasi Kerja terhadap Kinerja Karyawan.

Saputra, F. (2022a). Analysis Effect Return on Assets (ROA), Return on Equity (ROE) and Price Earning Ratio (PER) on Stock Prices of Coal Companies in the Indonesia Stock Exchange (IDX) Period 2018-2021. Dinasti International Journal of Economics, Finance and Accounting, 3(1), 82–94.

Saputra, F. (2022b). The Role of Human Resources , Hardware , and Databases in Mass Media Companies. International Journal of Advanced Multidisciplinary, 1(1), 45–52.

Saputra, F., & Ali, H. (2021). THE IMPACT OF INDONESIA ’ S ECONOMIC AND POLITICAL POLICY REGARDING PARTICIPATION IN VARIOUS INTERNATIONAL FORUMS : G20 FORUM ( LITERATURE REVIEW OF FINANCIAL MANAGEMENT ). Journal of Accounting and Finance Management, 1(4), 415–425.

Sari, D. P., & Ali, H. (2022). LITERATURE REVIEW MEASUREMENT MODEL OF INDIVIDUAL BEHAVIOR AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR : INDIVIDUAL CHARACTERISTICS , WORK CULTURE AND WORKLOAD. Dinasti International Journal of Management Science, 3(4), 647–656.

Sari, V. N., & Ali, H. (2019). PERUMUSAN STRATEGI BAGI UNIVERSITAS PUTRA INDONESIA YPTK PADANG UNTUK MERAIH KEUNGGULAN BERSAING. Jurnal Ekonomi Manajemen Sistem Informasi. https://doi.org/10.31933/jemsi.v1i1.42

Setiyaningrum, A. C. (2019). Pengembangan Karir Terhadap Kinerja Karyawan Melalui Kepuasaan Kerja Sebagai Variabel Intervening. Jurnal Ilmu Manajemen, 7(3), 824–831.

Silitonga, P. E. S., Widodo, D. S., & Ali, H. (2017). Analysis of the effect of organizational commitment on organizational performance in mediation of job satisfaction (Study on Bekasi City Government). International Journal of Economic Research.

Somad, A., Rosadi, K. I., Ali, H., Kesisteman, J., & Kesisteman, B. (2021). FAKTOR YANG MEMPENGARUHI MODEL SISTEM PENDIDIKAN ISLAM : JENIS KESISTEMAN , KONSTRUKSI KESISTEMAN , BERPIKIR KESISTEMAN. Jurnal Ilmu Hukum Humaniora Dan Politik, 1(2), 200–210.

Sudiantini, D. (2020). Empirical Testing of Climate Work as Moderating at Regional Public Service. 151(Icmae), 47–49. https://doi.org/10.2991/aebmr.k.200915.012

Sudiantini, D., Umar, H., & Arafah, W. (2019). The Influence of Strategic Leadership Competencies and Organizational Culture on Public Service Performance with Work Climate as a Moderation Variable in Banten Provincial Government ( in Lebak Regency , Pandeglang Regency , Serang Regency ). International Journal of Creative Research and Studies, 3(10), 92–98.

Sumardi, Ali, H., & Buchdadi, A. D. (2022). The Effect of Career Development Practices and Organizational Justice on Perceived Organizational Support and Employee Retention. International Journal of Special Education, 37(2), 665–678.

Syamsir, M., Hasmin Tamsah, & Hatma, R. (2018). Pengaruh Kepuasan Kerja dan Kompensasi terhadap Kinerja melalui Motivasi Karyawan Hotel Claro Makassar. Jurnal Mirai Management, 3(2), 78–91.

Tabroni, Gamal. 2021. “Research Population And Sample, Sampling Techniques & Steps.” 2021. https://serupa.id/population-dan-sampel-penelitian-serta-teknik-sampling/.

Toto Handiman, U., & Ali, H. (2019). The Influence of Brand Knowledge and Brand Relationship On Purchase Decision Through Brand Attachment. In International Journal of Business Marketing and Management (IJBMM).

Widodo, D. S., Silitonga, P. E. S., & Ali, H. (2017). Analysis of organizational performance: Predictors of transformational leadership style, services leadership style and organizational learning: Studies in Jakarta government. International Journal of Economic Research.

Wijaksono, D., & Ali, H. (2019). Model Repurchase Intentions: Analysis of Brand Awareness, Perceived Quality, Brand Association, and Brand Loyalty (Case Study Private Label on Store Alfamidi In Tangerang). Saudi Journal of Humanities and Social Sciences, 4(5), 371–380. https://doi.org/10.21276/sjhss.2019.4.5.10

Wijaya, I. K. (2018). Pengaruh Kepuasan Kerja Terhadap Kinerja Karyawan Cv Bukit Sanomas. Agora, 6(2), 287109.

Wijayanti, D. P., & Sundiman, D. (2017). Pengaruh Knowledge Management Terhadap Kinerja Karyawan (Studi Empiris Pada Pt. Sms Kabupaten Kotawaringin Timur). DeReMa Jurnal Manajemen, 12(1), 69–85.

Zahra, Ratika, and Nofha Rina. 2018. “INFLUENCE OF CELEBRITY ENDORSER HAMIDAH RACHMAYANTI ON PURCHASE DECISIONS FOR MAYOUTFIT ONLINE SHOP PRODUCTS IN BANDUNG CITY.” Throw 46(4): 43–57.

Published

2022-03-02

How to Cite

Marta Widian Sari, Nila Sari, V., & Moren Yohana. (2022). Employee Performance Model Through Job Satisfaction: Knowledge Management, Career Development and Motivation at PT Home Credit West Sumatera. Journal of Accounting and Finance Management, 3(1), 1–9. https://doi.org/10.38035/jafm.v3i1.63

Similar Articles

1 2 3 4 5 6 7 8 9 > >> 

You may also start an advanced similarity search for this article.