Digital Transformation in Action Examining the Reality of Smart City Implementation Journey

Authors

  • Ayu Putri Devi Febryanti Universitas Pendidikan Nasional, Bali, Indonesia
  • Gede Sri Darma Universitas Pendidikan Nasional, Bali, Indonesia

DOI:

https://doi.org/10.38035/jlph.v4i6.2477

Keywords:

Digital Transformation, Smart City, Electronic Based Government System (SPBE), Klungkung Regency, Public Policy

Abstract

Digital transformation in government governance is one of the main strategies for increasing the efficiency and quality of public services. The smart city concept is present as an innovative solution in facing various urban challenges by utilizing digital technology. This research aims to analyze the implementation of the Electronic Based Government System (SPBE) as a policy in supporting smart cities in Klungkung Regency and identify factors that hinder its implementation. The research method used is a qualitative approach using interview, observation and documentation techniques. The research results show that although SPBE has been implemented to support the integration of government services, there are still significant obstacles, especially in the aspects of infrastructure and human resource readiness. The geographical constraints of Klungkung Regency, which consists of land and islands, also pose a challenge in equalizing digital access. By improving infrastructure, strengthening human resource capacity, and optimizing policy coordination between the central and regional governments, it is hoped that the implementation of smart cities in Klungkung Regency can run more effectively and sustainably.

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Published

2025-09-21

How to Cite

Putri Devi Febryanti, A., & Sri Darma, G. (2025). Digital Transformation in Action Examining the Reality of Smart City Implementation Journey. Journal of Law, Politic and Humanities, 4(6), 2635–2647. https://doi.org/10.38035/jlph.v4i6.2477

Issue

Vol. 4 No. 6 (2024): (JLPH) Journal of Law, Politic and Humanities (September-October 2024)

Section

Articles

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Copyright (c) 2024 Ayu Putri Devi Febryanti, Gede Sri Darma

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