Legal Protection For Online Media Consumers In Default Cases

Authors

  • Stevanny Rehulina Purba Faculty of Law, Jakarta Veterans National Development University, Indonesia
  • Heru Suyanto Faculty of Law, Jakarta Veterans National Development University, Indonesia

DOI:

https://doi.org/10.38035/jlph.v4i4.427

Keywords:

Legal Protection, Sale and Purchase, Default

Abstract

This research aims to know and understand the form of default by the seller to the buyer in the online buying and selling contract, as well as to know and describe the legal protection for buyers in the event that the seller defaults on the online buying and selling contract. type of normative juridical research with a statute approach and conceptual approach Data collection from secondary materials is carried out by library method and analyzed using qualitative methods. The result of this research is the occurrence of default by the seller to the buyer in the online sale and purchase contract due to the non-fulfillment of obligations by the seller, causing losses to the buyer. The seller breaks the promise as written in the contract. The seller's right is to receive payment according to the agreed price and time, while the seller's obligation is to deliver goods or services according to the agreement. The forms of default in online buying and selling agreements, viewed from the seller's side, include sending goods but not in accordance with what has been agreed upon and the absence of accountability. The form of prevention taken is what has actually been regulated in the UU-ITE, KHUPer, PP and other laws and regulations as a form of legal protection for consumers. As a form of understanding and knowing the legal protection of consumers who default on transaction users through online media focuses on legal settlements against default of transaction users through online media.

References

Elisatris Gultom (2003), Perlindungan Konsumen dalam Transaksi Perdagangan Melalui E-commerce, Penerbit Elips II, Jakarta.

Fatimah. A. N. (2015) "Analisis sosial media sebagai strategi marketing dalam bisnis online." Jurnal Transformasi 11, no. 2.

Firizky. A. R. (2021) “Pembatalan Sepihak Oleh Customer Shopee Dalam Transaksi Cash On Delivery (Perspektif Hukum Positif Dan Fikih Muamalah)”, Program Studi Hukum Ekonomi Syariah, Fakultas Syariah Dan Hukum, (Jakarta, UIN Syarif Hidayatullah)

Hanifah Ayyattika, (2022) Mengikuti Perkembangan E-commerce Indonesia, TikTok Ikut Terjun ke Bisnis dengan Hadirkan TikTok Shop, https://www.kompasiana.com/hanifahaytk/628111fc71913755537bd613/mengikuti- perkembangan-e-commerce-di-indonesia-tiktok-ikut-terjun-ke-bisnis-e-commerce-dengan- hadirkan-tiktok-shop diakses pada 26 April 2024

Haryono, Soeprijanto.T. L, Nisa. Khoirun (2023) “Perlindungan Hukum Terhadap Konsumen dalam transaksi E-commerce dalam Hal Wanprestasi” Journal Inovasi Pembelajaran di Sekolah (Semarang,Universitas PGRI).

Kemalasari, Dian.L.P , and I. Artadi. K (2013) "Tanggung Jawab Pelaku Usaha Pengiklanan Jika Terjadi Kerugian Yang Dialami Oleh Konsumen." Journal Kertha Semaya 1, no. 12

Khotimah, Aulia. C. and Crisan. J. C. (2014) "Perlindungan Hukum Bagi Konsumen Dalam Transaksi Jual Beli-Online (E-Commerce)." Business Law Review. Volume One.

Peraturan Perundang-Undangan: Kitab Undang-Undang Hukum Perdata (Burgerlijk Wetboek), Diterjemahkan oleh Subekti, R. and Tjitrosudibio, R. Jakarta: Balai Pustaka, 1999.

Pratama. A.S. (2020) "Perlindungan Hukum Terhadap Konsumen Atas Barang Tidak Sesuai Gambar Pada Transaksi di Marketplace." In National Conference on Law Studies (NCOLS), vol. 2, no. 1.

Putra, I Sika. P. dan I Artha. G. (2020) “Perlindungan Hukum Bagi Konsumen Pembeli Barang Online Yang Tidak Sesuai Dengan Yang Ditawarkan.” Jurnal Kertha Semaya 8, No. 6.

Perdana A, Dahlan and Mahfud, (2014) “Penyelesaian Wanprestasi Dalam Perjanjian Jual Beli Melalui Media Elektronik” 2 Jurnal Ilmu Hukum 6 Peraturan Pemerintah Nomor 71 Tahun 2019 Penyelenggaraan Sistem dan Transaksi Elektronik.

Radix, D. P. (2019) "Sosial media sebagai sarana jual beli online." .

Rai, D. A. and I. Nyoman S. (2016) "Implementasi Perlindungan Hukum Terhadap Konsumen Dalam Transaksi Jual Beli Melalui Online." Journal Kertha Semaya 4, no. 2

Sidhi A. (2021) PSB and Sarjana IM, “Akibat Hukum Wanprestasi Dalam Transaksi Onlinedengan Metode Cash On Deliverypadaaplikasi Shopee” Jurnal Kertha Semaya 1532

Undang-Undang Nomor 8 Tahun 1999 tentang Perlindungan Konsumen (Lembaran Negara Republik Indonesia Tahun 1999 Nomor 22, Tambahan Lembaran Negara Republik Indonesia Nomor 3821).

Undang-Undang Nomor 11 Tahun 2008 tentang Informasi dan Transaksi Elektronik (Lembaran Negara Republik Indonesia Tahun 2008 Nomor 58, Tambahan Lembaran Negara Republik Indonesia Nomor 4843).

Downloads

Published

2024-06-12

How to Cite

Stevanny Rehulina Purba, & Heru Suyanto. (2024). Legal Protection For Online Media Consumers In Default Cases. Journal of Law, Politic and Humanities, 4(4), 766–773. https://doi.org/10.38035/jlph.v4i4.427

Issue

Vol. 4 No. 4 (2024): (JLPH) Journal of Law, Politic and Humanities (May-June 2024)

Section

Articles

License

Copyright (c) 2024 Stevanny Rehulina Purba, Heru Suyanto

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Authors who publish their manuscripts in this journal agree to the following conditions:

  1. The copyright on each article belongs to the author(s).
  2. The author acknowledges that the Journal of Law, Poliitic and Humanities (JLPH) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
  3. Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Journal of Law, Poliitic and Humanities (JLPH).