Consumer Protection in Fintech Lending: (Study of Decision Number 438/ Pid.Sus /2020/PN Jkt.Utr in the Perspective of POJK 18/2023 and the PDP Law)
DOI:
https://doi.org/10.38035/jlph.v6i2.2675Keywords:
Consumer Protection, Fintech Lending, Legal Justice, POJK, Personal Data Protection LawAbstract
The rapid growth of financial technology (fintech) in Indonesia has created new legal challenges, particularly regar ding consumer protection and personal data misuse. This study examines the implementation of consumer protection in fintech lending through District Court Decision No. 438/Pid.Sus/2020/PN Jkt.Utr and evaluates the effectiveness and fairness of the legal framework under POJK No. 77/POJK.01/2016, POJK No. 18/POJK.07/2023, and the Personal Data Protection Law (Law No. 27 of 2022). Using a normative juridical method with statutory, conceptual, comparative, and case approaches, the research analyzes how these regulations ensure legal certainty and justice for consumers. The results show that although the new regulations strengthen legal protection and ethical obligations, their effectiveness still depends on law enforcement, inter-agency coordination, and public legal awareness.
References
Atsar , A., & Apriani , R. (2019). Textbook of Consumer Protection Law . Deepublish .
Budhijanto , D. (2023a). Personal Data Protection Law in Indonesia: Cyberlaw & Cybersecurity . Refika Aditama .
Budhijanto , D. (2023b). Personal Data Protection Law in Indonesia: Cyberlaw & Cybersecurity . Refika Aditama .
Faried, FSS, & Dewi, N. (2020). The Role of the Financial Services Authority in regulation and supervision service service finance based technology (financial technology). Journal Supremacy , 12–22.
Fauziah, F. (2025). Analysis effectiveness OJK regulations regarding protection consumer in transaction Online loans ( pinjol ). Surya Kencana Satu Journal : Dynamics Legal Issues and Justice , 16 (1), 88–102.
Fuady , M. (2014). Modern Legal Theory: A Comparison View Positivism and Non- Positivism . Citra Aditya Bakti.
Hadjon , PM (2017). Legal Protection for the Indonesian People . Bina Ilmu.
Noor, T. (2025). Implications law OJK supervision of peer-to-peer lending: Perspective protection consumer from POJK No. 77/POJK.01/2016. UNES Journal of Swara Justisia , 9 (3), 450–463.
Financial Services Authority. (2023). Fintech Lending Statistics Period December 2023 .
Financial Services Authority (2024). OJK Receives 23,064 Complaints Throughout 2023 .
Pratama, R. (2023). Evaluation of POJK No. 18/POJK.07/2023 in Perspective Protection Consumers . Journal of Law and Economic Development , 9 (2), 88–104.
Rahardjo, S. (2009). Law and Change Social : A Review Theoretical as well as Experience in Indonesia . Genta Publishing.
Republic of Indonesia. (2022). Law Number 27 of 2022 concerning Personal Data Protection .
Sari, AK (2025). Personal data protection in transaction Digital Finance : Harmonizing the Personal Data Protection Act and Fintech Regulations . Nusantara: Jurnal Knowledge Knowledge Social , 12 (6), 2685–2690.
Sari, AR (2018). Protection law for giver loan in implementation of peer-to-peer lending -based financial technology in Indonesia. Journal Legal Science .
Sari, RTN, & Satino , S. (2024). Protection consumer related practice misleading marketing through digital media in Indonesia ( study Constitution Number 8 of 1999 concerning Protection Consumers ). Journal Legal Interpretation , 5 (3), 1171–1180.
Subekti . (1995). Contract Law . PT Intermasa .
Triansyah , A., Julianti , PNS, Fakhriyah, N., & Afif, AM (2022). The Role of the Financial Services Authority in protection law for users illegal online loans ( study case loan shark illegal in Yogyakarta). Cross-Border Journal of Law and Policy , 5 (2), 1090–1104.
Wardhana , R., & Tarina, DDY (2021). Protection consumer sell Buy masks online on Facebook Marketplace. Justitia: Jurnal Law and Humanities , 8 (5), 1259–1268.
Wardhani , IASK (2022). The Role of the Financial Services Authority (OJK) in overcome Illegal fintech lending companies . Vyavahara Duta Journal of Law and Business , 17 , 31–41.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Khalita Putri Azzahra, Satino

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish their manuscripts in this journal agree to the following conditions:
- The copyright on each article belongs to the author(s).
- The author acknowledges that the Journal of Law, Poliitic and Humanities (JLPH) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
- Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Journal of Law, Poliitic and Humanities (JLPH).























